MN
Maphuzi N

1 reviews | Active since Mar 2025

02 Oct 2025, 08:28

Poor

On March 9, 2025, I sold my car, and shortly after, on March 13, I contacted Nestar to cancel my contract. Despite my cancellation request, they did not cease invoicing me until I arranged to make payments, which I completed by July 2025. On June 4, 2025, I formally wrote a letter to cancel the contract with immediate effect, sending it to the finance department and cc'ing customer service. However, I continue to receive invoices from them, and I am increasingly frustrated with their inadequate service.

0
Replies (2)
Netstar
Netstar's reply02 Oct 2025, 08:53
Official
Good day Maphuzi 

Thank you for reaching out to us, we have noted your query and will look into it to further assist you. A consultant will contact you to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply07 Oct 2025, 15:06
Official
Good day Maphuzi 

Thank you for allowing us to assist you, as per our consultants you have been contacted and assisted with your query. 

Regards 
Netstar