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Nicolaas N

1 reviews | Active since Aug 2016

07 Feb 2024, 10:07

******, please SA dont trust these fools

I was forced by my previous insurance to install netstar wich i did not want, and since they installed the device it never worked on my app and is a total waste of time and money. Now they tell me its a 36month contract that i did not know and i am not with my insurance company any more. These guys are chancers and drag you into something that you dont know about.

0
Replies (4)
Netstar
Netstar's reply07 Feb 2024, 10:14
Official
Good day Nicolaas,

We are terribly sorry about your experience. Please note the matter has been escalated to our internal team and we will be sure to get you in touch with you to resolve  this matter as soon as possible.

Kind regards
Netstar 


Netstar
Netstar's reply07 Feb 2024, 14:23
Official
Good day Nicolaas, 

Please note we tried to make contact with you with no avail. Please provide with a convenient time that we can make contact with you.

Kind regards 
Netstar
Netstar
Netstar's reply07 Feb 2024, 14:23
Official
Good day Nicolaas, 

Please note we tried to make contact with you with no avail. Please provide with a convenient time that we can make contact with you.

Kind regards 
Netstar
Netstar
Netstar's reply08 Feb 2024, 11:20
Official
Good day Nicolaas, 

Please note the relevant department has advised contact was made and the matter has been resolved. Should you require assistance do not hesitate  to contact us for assistance.

Kind regards 
Netstar