Please Netstar give attention to customers request

Good morning. I did make reviews on a previous occasion in connection with Netstar. There promises on Hello Peter look good. Believe me there it stop. The last comment from Netstar were that they sent it to there financial department. It must be still there because after rwo months they did not reply with an answer. They were also trying to deduct via a debit order from my account end of December. I did a reversal as I told Netstar many times before. And as per usual they used a different reference number.If Netstar attend in the first place on my request this would never happen. I sold my vehicle about two years ago and asked them to transfer the tracking device to my new vehicle. As per usual no answer from them. Communication with clients are most important.