CN
Craig N

1 reviews | Active since Jan 2020

05 Jan 2020, 19:22

Perthatic customer service and monitoring

DO NOT SIGN UP ON NETSTAR

Continuous terrible customer service, my device has not been tracking for 19 days and my panic button doesn't work, called NETSTAR they were not aware of this and no signal. Had to call 3 times after being promised the supervisor will investigate and call me, I'm still waiting. For 19 days my car and family has been vulnerable and no urgency from NETSTAR to investigate. Been told they do not get notification if device faulty only if I call them.

DO NOT SIGN UP

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