BL
Bj L
1 reviews | Active since Jun 2020
05 Apr 2026, 07:20
Persistent failure to update driver contact details
Subject: Persistent failure to update driver contact details
I haven’t driven my old Picanto in over a year, yet Netstar continues to call me every time a panic button is pressed. Each time, I inform the emergency department that I am no longer the driver and to update their records with the account holder. Despite these repeated instructions, the calls won't stop. This is a serious security lapse and an ongoing nuisance. Fix your database and stop calling the wrong person during emergencies.
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Replies (1)Netstar's replyOfficial
05 Apr 2026, 10:54Good day Bj,
Thank you for contacting us and bringing this matter to our attention. Please note that we will contact you and provide you will contact details for further assistance.
Kind Regards,
Netstar
Thank you for contacting us and bringing this matter to our attention. Please note that we will contact you and provide you will contact details for further assistance.
Kind Regards,
Netstar
Netstar's reply05 Apr 2026, 10:54
Official
Good day Bj,
Thank you for contacting us and bringing this matter to our attention. Please note that we will contact you and provide you will contact details for further assistance.
Kind Regards,
Netstar
Thank you for contacting us and bringing this matter to our attention. Please note that we will contact you and provide you will contact details for further assistance.
Kind Regards,
Netstar
