1 reviews | Active since Apr 2014
Paying for no service
I got pulled into this company via Dotsure insurance. Biggest mistake of my life; don't ever get involved in either of these two companies as you will be sorry!
When I bought a new car, Dotsure wanted me to pay for the installation of the Netstar tracking module, which I feel is unfair! They want to be able to track my vehicle, so they need to foot the bill on that one; not me. Unfortunately, in today's world it is easier to milk the client, which just shows you who you are dealing with! ************ *******s who do not care!
A week after I bought my vehicle and after one hell of fight with Dotsure, Netstar billed me R723 from my bank account for a tracking module that was never installed! I emailed them, I phoned them to try to have the matter resolved for almost a week (six days). No joy! All you get is reference numbers and no one ever comes back to you!
Reading the reviews from others as well as the complaints on the complaints bord website, this is a common thing. They are quick to take your money, but getting someone to help is impossible.
What a *******! These guys have found a loophole in the law and they are running with it! DON'T DEAL WITH THEM OR WITH DOTSURE! Bunch of con-artists!
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right.
One of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right.
One of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team