1 reviews | Active since Feb 2018
PAYING FOR A CAR THATS NOT MINE ANYMORE?!
So 2 and a half years ago I bought my first car being a BMW M135i ( at the age of 20), because I was so young and obviously bought a relatively fast car, my insurance wanted me to specifically get a "early warning system" put in.
I contacted Altech Netstar, went into agreement with them where they then came out and installed the tracking unit in my car. 2 years down the line, here we are today. I have sold my vehicle, a week ago, and today (2018/02/02) a debit order goes off my account for a vehicle I do not own anymore.
I then obviously phone Altech Netstar where I try and get re-imbursed for the money they took off my account for a car I DO NOT OWN ANYMORE. The lady had informed me that I am in a 3 year contract (which I also, do not remember discussing telephonically) and if I want, I can settle the account for the remaining 4 months.
Altech, if your reading this, keep my money. But one thing you wont get, is anymore of it. I will never re-sign with you guys and will always have something bad to say about the company to anybody who is asking for advice on tracking companies. What a bad way to keep your clients happy, lock them into a contract where they pay off a certain amount for a vehicle that's not theirs.
These 4 months will cost you more than it will cost me.
Good Day Kyle,
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your inquiry has been escalated to our Retentions Department.
My sincere apologies for the inconvenience caused.
kind Regards,
Ziyanda
Good Day Kyle,
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your inquiry has been escalated to our Retentions Department.
My sincere apologies for the inconvenience caused.
kind Regards,
Ziyanda
