Paying for 2 cars - [ CAS-***-J0V3 ]

Item: Netstar
Rating: 1
Author: Karina N

I called in 2025 November to review my account due to my old vehicle being sold and not in my possession anymore the agent called me and said he would review the call when i put my new vehicle on the new policy and advised he will call me back and issue a refund if the recording states reason, which i return mentioned more than once and asked the consultant if i will be charged for 2 cars he advised no . I have followed up sent emails and till date have not yet received feedback on case [ CAS-***-J0V3 ]

Helpful (0)

Replies (4)

Netstar's replyOfficial

22 Jan 2026, 07:05

Good day Karina,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's reply22 Jan 2026, 07:05

Official

Good day Karina,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's replyOfficial

23 Jan 2026, 07:22

Good day Karina,

Thank you for taking our call and allowing us the opportunity to assist with your request.

If you require any further assistance, please don’t hesitate to reach out to us.

Regards,
Netstar

Netstar's reply23 Jan 2026, 07:22

Official

Karina N's updateReviewer Update

10 Feb 2026, 11:45

Hi Netsar,

I am still pending your investigations team to respond to me

Karina N's update10 Feb 2026, 11:45

Reviewer Update

Hi Netsar,

I am still pending your investigations team to respond to me

Netstar's replyOfficial

10 Feb 2026, 12:06

Good day Karina

Thank you for reaching out, we have noted your query and will look into it to further assist you.

Regards
Netstar

Netstar's reply10 Feb 2026, 12:06

Official

Good day Karina

Thank you for reaching out, we have noted your query and will look into it to further assist you.

Regards
Netstar