ES
Elize S

1 reviews | Active since Oct 2012

01 Dec 2017, 12:16

Payed more than 3 years dubble for Netstar!

Bought a new car in 2014. Netstar inform us that they dont take out the old netstar they will just put a new one in the new car. They will cancel the old one. And thats were the problems started! The never took it of! We paid for 3 and a half year double! We talked to the Witbank branch -Manager Nico and the lady working with the accounts so many times!! They promise that they will sort it out. Now all of a sudden we have to prove that we have cancelled the old car! Dont trust Netstar!!! We have cancelled everything now at Netstar and will move on to another tracker company. FP Senekal.

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Replies (1)
Netstar
Netstar's reply01 Dec 2017, 13:55
Official

Good Day Elize,

Thank you for your correspondence with Altech Netstar,

As per our telephonic conversation, your inquiry has been escalated to our contracts and services department and will be in contact with the response.

we apologise for the inconvenience caused

Kind regards,

Petronell