JM
Jaco M

1 reviews | Active since Jan 2015

04 May 2023, 13:27

Pathetic, Worthless and Usless

Netstar is the most pathetic tracking company that have ever existed. I have a unit fitted in my car with a panic button as well. When you press that button you expect assistance, With Netstar that is not the case. I have pressed that button 5 times in one day. it is now a week later and i am still waiting for the promised call. I have removed my cars battery and they are supposed to pick up battery tampering. NO CALL RECIEVED. I have now phoned them 10 tried and still no answer. They have a whatsapp bot that can assist. also still waiting for the promised call.

I want NETSRAR useless device removed from my car. Iam paying a monthly fee for a service i am not getting. At this point i would rather drive my car with no unit because that is what Netstar is. ) on a contract and save my monthly cost.

I would not recommend Netstar to my worst enemy.

0
Replies (1)
Netstar
Netstar's reply04 May 2023, 13:49
Official
Good day Jaco,

Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.

We will be in contact with you for assistance.

Kind regards,
Netstar Team