LB
Louise B
1 reviews | Active since May 2012
06 Oct 2025, 10:32
Pathetic unaccurate service
Once again 2 emails no reply from Netstar. Friday we left an address. On Saturday I contact Netstar on whatsapp to see what location they had made screenshots. Netstar service so accurate as the location they send me was in Paarl but since friday the 3rd at 12pm the car was at my home address. I then also noted I am paying for a vehicle that I sold and transfered it to a new vehicle so instead paying 3 vehicles I am paying for 4 . This is how Netstar works they pathetic think twice before make use of Netstar. I emailed twice now with no response as usual. Dont phone me as if I want to see actors I will go and watch a show not staff of Netstar trying to talk funny with me. Email me
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Replies (7)LB
Louise B's updateReviewer Update
06 Oct 2025, 11:01Correct I did receive it after speaking to an actor. Then this weekend I realise the Nissan Juke which was suppose be trarwply this nsfered toOmoda is not taken off I emaild Adil Arend twice no reply I copy in Simphiwe Khoza and Phumlani Ndlovu no reply I do not have the Juke anymore. I SOLD it. But paying for it. This is *****
LB
Louise B's update06 Oct 2025, 11:01
Reviewer Update
Correct I did receive it after speaking to an actor. Then this weekend I realise the Nissan Juke which was suppose be trarwply this nsfered toOmoda is not taken off I emaild Adil Arend twice no reply I copy in Simphiwe Khoza and Phumlani Ndlovu no reply I do not have the Juke anymore. I SOLD it. But paying for it. This is *****
Netstar's replyOfficial
06 Oct 2025, 11:20Good day Louise
We have noted your query, and will look into it to further assist you. A consultant will contact you to assist.
Regards
Netstar
We have noted your query, and will look into it to further assist you. A consultant will contact you to assist.
Regards
Netstar
Netstar's reply06 Oct 2025, 11:20
Official
Good day Louise
We have noted your query, and will look into it to further assist you. A consultant will contact you to assist.
Regards
Netstar
We have noted your query, and will look into it to further assist you. A consultant will contact you to assist.
Regards
Netstar
LB
Louise B's updateReviewer Update
06 Oct 2025, 11:32I made it clear email me as this is all proof of breach of contract by Netstar side. Telephone backaups usually dissappear to suite the company
LB
Louise B's update06 Oct 2025, 11:32
Reviewer Update
I made it clear email me as this is all proof of breach of contract by Netstar side. Telephone backaups usually dissappear to suite the company
Netstar's replyOfficial
06 Oct 2025, 11:50Good day Louise
Thank you for reaching out to us, your query has been escalated and response will be done via email as per your request
Regards
Netstar
Thank you for reaching out to us, your query has been escalated and response will be done via email as per your request
Regards
Netstar
Netstar's reply06 Oct 2025, 11:50
Official
Good day Louise
Thank you for reaching out to us, your query has been escalated and response will be done via email as per your request
Regards
Netstar
Thank you for reaching out to us, your query has been escalated and response will be done via email as per your request
Regards
Netstar
LB
Louise B's updateReviewer Update
06 Oct 2025, 13:14And guess what got a phone call I just said email me but yes this ia going on now to long and Netstar keeps saying they sort it out and does not happens
LB
Louise B's update06 Oct 2025, 13:14
Reviewer Update
And guess what got a phone call I just said email me but yes this ia going on now to long and Netstar keeps saying they sort it out and does not happens
LB
Louise B's updateReviewer Update
09 Oct 2025, 08:38I want to know who activated a profile on Netstar without consulting via email secondly the issue is not with devices it is Netstar app IT problem. Since the new activation I cannot even log into the app something I have a contract for. To activate an account on my behalf is *****
LB
Louise B's update09 Oct 2025, 08:38
Reviewer Update
I want to know who activated a profile on Netstar without consulting via email secondly the issue is not with devices it is Netstar app IT problem. Since the new activation I cannot even log into the app something I have a contract for. To activate an account on my behalf is *****
Netstar's replyOfficial
09 Oct 2025, 08:58Good day Louise
We have noted your query and a agent will correspond with you to further assist.
Regards
Netstar
We have noted your query and a agent will correspond with you to further assist.
Regards
Netstar
Netstar's reply09 Oct 2025, 08:58
Official
Good day Louise
We have noted your query and a agent will correspond with you to further assist.
Regards
Netstar
We have noted your query and a agent will correspond with you to further assist.
Regards
Netstar