1 reviews | Active since Sept 2013
Pathetic service & utter disregard for customers!
Unfortunately, I am and have been a customer of this company for approximately 8 years. They give pathetic or non existant service when it is actually required. In June I called them to install yet another system in a vehicle of mine which is new. On that phone call I find out I am still being billed on their system for a car that I previously had and sold more than a year ago. I called in at that time to cancel due to a sale and nothing was done. They assured me now that it would be done but on a months notice. I dnt have the car but must pay. In August again I get a call, stating that they see a request made on 3 of the month to cancel. I told them I did not cancel then, apparently Tracey from sales forgot to do it and 2 months later I must stil pay a notice period. Iv sent mails spoke to customer service and no one cares. *********** employees make mistakes and the customer must continue to pay and bear the burden. Now I have 3 cars with a tracker and I'm bound to contracts and their pathetic service. People need to read up on companies before contracting with them. I see soo many complaints for this company and I understand why. This is not even the whole of my issue.<br>
As per telephonic conversation, you have informed me to call you back at 09h30.
Kind regards
Denise
As per telephonic conversation, you have informed me to call you back at 09h30.
Kind regards
Denise
