Pathetic Service, *********** staff

I cannot believe that we entrust the security and our lives to this bunch of *********** people. In December 2021 I received a call from a service specialist advising that the unit on one of my vehicles (I have 3 vehicles with Netstar devices) is out of warranty and does need to be upgraded at no cost to myself. I agreed to this and the unit was installed. In February this year I sold the vehicle and requested for this to be removed from my account. I was informed I still had 3 years on the contract which i needed to pay for. As much as I was disgusted by the ********* manner in which I was told that there will be no cost to me and I still had a 3 year contract for it, I then paid in the amount as per the details that I was provided with. ONLY to find that I get debited for this amount as well at the end of the month. It is virtually impossible to get in touch with anyone in the service team. EVery email takes forever to respond to. My word I will definitely be cancelling my remaining contracts when its up for renewal and go to a company which i hope will provide better service. Imagine if a car is hijacked and my precious family in it, will we get this kind of service from a company that is supposed to have integrity and security as well as peace of mind from their customers. If anyone is planning on using Netstar - PLEASE dont. Try one of their competitors.