jZ
jody Z

1 reviews | Active since Oct 2021

09 Oct 2021, 12:32

pathetic service from netstar

I moved from one insurance to another and had to upgrade my tracker to a safe n sound+ it has been 3 weeks that they have not done it but sends me SMSs' that if it is not done my vehicle is not covered this is the most pathetic service I have received in my life and I regret going with netstar.

0
Replies (2)
Netstar
Netstar's reply09 Oct 2021, 12:42
Official
Good day Jody,

Thank you for bringing this matter to our attention, please accept our sincerest apologies for the inconvenience caused.

A planner will contact you for the arrangements.

Kind regards,
Netstar
jZ
jody Z's update09 Oct 2021, 16:13
Reviewer Update
I have heard that for the last 3 weeks I have left numerous messages phoned over R100-00 of my own airtime out and I keep hearing that so I guess all that is left is to wait and see