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LOGAN M

1 reviews | Active since Oct 2018

01 Sept 2025, 13:26

PATHETIC SERVICE FROM NETSTAR

Very *********** personnel at all levels. I cancelled their pathetic service within the prescribed notice period in writing(email). No response from them, although my bank account has been debited twice since. Stay away from them.

0
Replies (4)
Netstar
Netstar's reply01 Sept 2025, 13:34
Official
Good day Logan 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance.

Kind regards 
Netstar 
Netstar
Netstar's reply02 Sept 2025, 10:52
Official
Good day Logan, 

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar 
LM
LOGAN M's update02 Sept 2025, 11:04
Reviewer Update
I am pleased to report that Denise from Netstar contacted me promptly after posting my review. She was extremely efficient and the next day telephoned and informed me that the matter was resolved . Many thanks Denise.
Netstar
Netstar's reply02 Sept 2025, 11:08
Official
Good day Logan,

Thank you for taking time to share your feedback with us, we are glad we were able to assist you.

Kind Regards,
Netstar