Pathetic Service from Netstar

Good Afternoon

Service at Netstar is beyond pathetic. Over a month the GPS is not working, your own staff can't tell me where my vehicle is parked.

Fault was logged, a technician was scheduled to come today at 9am, it got changed to 10am. Confirmed new time but technician never showed up.

Called customer service, spoke to Mpo assured me he will call me back after speaking to Senzo Dlamini. Two and half hours later after 4 calls he calls to reschedule. Time 2pm

At 3:40 I call again inform Mpo I'm still waiting has audacity to tell me I was just about to call you. Technician car broke down. Why wait 1.5 hrs to call me.

Call got cut off, never bothered to call back.

From date of installation the device is not working. Why am I paying monthly a fee for something that's not working.

No pride only money making scheme.