Pathetic Service from accounts

<p>I sold my car about 2 months ago. Went into the Rustenburg branch to inform them. They gave me forms for the buyer to fill in. Forms were completed and the car was taken to them for inspection as per their request. After that i was informed that the change of ownership was done.</p> <p>Last month they billed me. I left it thinking it was the last months amount. This month they billed me again as well as the new owner! *******! I called Rustenburg branch and they said i should call head office they cant do anything. I called head office after multiple attempts, because no one answers the phones. The guy i spoke to told me it has been transferred i must hold on for accounts. Lady at accounts said no change has been done i must call Rustenburg. She took down my number and promised to call back. Till now she didnt. I need my 2 months premiums back. </p>