aI
aamir I

1 reviews | Active since May 2014

04 Mar 2024, 20:20

Pathetic service by Netstar

Pathetic service is the only way to sum it up! I’ve made multiple calls about their defective product and received reference numbers with a promise that a technician would be sent out and still no assistance! This has been going on since last year and until now my tracker shows old locations and locations that’s not even in this country I even tried to cancel yet no one contacted me When I purchased the car I wasn’t even asked if I was going to take the option of taking their service as I knew they were pathetic I just received an sms stating that the system was fitted before I picked up the car from the dealership

This will be forwarded to news outlets to expose what a **** is been run by Netstar

Disgruntled customer!

0
Replies (2)
Netstar
Netstar's reply05 Mar 2024, 07:30
Official
Good day Aamir

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our consultants will be in contact with you for assistance. 

Kind regards
Netstar 
Netstar
Netstar's reply05 Mar 2024, 11:43
Official
Good day Aamir,

Please note our internal team has advised contact was made and arrangements has been made. Should you require assistance do not hesitate  to contact us for assistance.

Kind regards 
Netstar