dM
devan M

1 reviews | Active since Nov 2014

02 Feb 2017, 07:38

Pathetic Service and impossible to terminate properly

<p>I provided Netstar the required notice on 31st October for termination of trackers on all 3 vehicles for accounts ********** & ********** . It was a real mission to get the termination done with various emails to Prelorna Pillay& Corleen Hudson (Corleen never bothered to respond!). They continue debitting every month (bank reverses the charges) and even threatened my wife with black listing althought it was their fault (Prelorna addressed this). The issues have to date not been resolved although the services were terminated at end of November.</p> <p>Corleen does not respond at all!</p> <p>Dont ever use Netstar, they are pathetic!</p>

0
Replies (3)
Netstar
Netstar's reply02 Feb 2017, 09:08
Official

Good day Mr Moodly

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply02 Feb 2017, 16:25
Official

Good day Mr Moodly

As per our telephonic conversation, you have recieved infirmation from the relevant department.

This query has been resolved.

Kind regards

Denise

Netstar
Netstar's reply02 Feb 2017, 16:25
Official

Good day Mr Moodly

As per our telephonic conversation, you have received information from the relevant department.

This query has been resolved.

Kind regards

Denise