WT
Werner T

1 reviews | Active since Feb 2018

09 Mar 2023, 13:58

Pathetic service

I sighned up on a Netstar Plus contract for 36 months, cost me R169pm. Not even a month im downgraded to Netstar Nano that cost R99pm. This was done without me knowing anything???

0
Replies (4)
Netstar
Netstar's reply09 Mar 2023, 14:18
Official
Good day Werner,

Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. 

We will contact you shortly for assistance.

Kind regards,
Netstar Team
WT
Werner T's update09 Mar 2023, 17:15
Reviewer Update
I received a call, thank you and was told it has been fixed! When i logged in again, its not been fixed. Still the same
WT
Werner T's update09 Mar 2023, 17:16
Reviewer Update
Dear Client Your enquiry reference number is : CAS-***-H6B1Regards Netstar. This my ref nr!
Netstar
Netstar's reply09 Mar 2023, 17:50
Official
Hi Werner, we will look into it and get back to you.