SD
Shaleena D

1 reviews | Active since Nov 2016

07 Nov 2016, 10:04

Pathetic Service

<p>Hi</p> <p> </p> <p>I have been a loyal customer to Altech and been receiving a pathetic service from the workers and managers as there are so *********** people there cannot assist and resolve my issue. I have cancelled my tracker and recieved a cancellation letter stating no more money will be deducted from my account. But money has been coming out from my account, its been two years that there have not sorted this matter. The employees will send statments as soon as send my cancellation letter no one bothers to reply and now there sending a message stating there will black list me. i have proof stating no more money will come out from my account so im willing to take this further.</p> <p> </p> <p>I will never recommend anyone to deal with Altech Netstar.</p>

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Replies (3)
Netstar
Netstar's reply07 Nov 2016, 10:52
Official

Good day Shaleena

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply10 Nov 2016, 15:16
Official

Good day Shaleena

As per our telephonic conversation, you have informed me the credit controller did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply22 Nov 2016, 10:37
Official

Good day Shaleena

As per our telephonic conversation, this query has been resolved.

Kind regards

Denise