MM
Mongezi M

1 reviews | Active since Oct 2016

19 Oct 2016, 11:26

Pathetic Service

<p>I app**** for Safe and Sound Basic and I went to the fitment centre. After fitting the device I am requested to sign but only to my surprise they installed the early warning product. I asked the fitment centre to change it but they said I have to call the Netstar directly. I called you Netstar but you gave me a cold shoulder. I have less than a month with you but I am fed up already. I called and sent emails several times from the last two weeks but no one is calling me back. Even today I called, but I was put on hold for over 20 min. I am so dissapointed.</p>

0
Replies (3)
Netstar
Netstar's reply19 Oct 2016, 12:01
Official

Good day Mr Ma***osi

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply25 Oct 2016, 12:02
Official

Good day Mr Ma***osi

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.

Awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply25 Oct 2016, 14:39
Official

Good day Mr Ma***osi

As per our telephonic conversation, you have informed me the query has been resolved.

Kind regards

Denise