Pathetic service

I am disgusted by your service, I have been calling Netstar for as long as I can remember. I have an account with Netstar and you guys failed to cancel the vehicle after you installed the unit to the new vehicle and expect me to pay for both. Is four months now I’m calling to cancel and every month you send thread messages and still fail to cancel that account.

I called so many times this morning and I’ve been transferred forever without anyone wanting to take accountability.

I am getting calls from your collection company but you have my debit order and suprisingly the amount increases every month when you it was originally around R800 for cancellation in January, now I'm told is R1400 and I need to know for what?

I have a car that is supposed to be active with you as Budget insurance is still paying for it but is also cancelled. CAS ********** CAS **********

As you say your calls I recorded please check for January 2018 when you called to install the unit on my new vehicle. I need to know the way forward and need this sorted today, everytime you promise to call back but none calls except your debt collector.

I am taking this matter upwith consumer protection, I'm tired of you