KG
Kyle G

1 reviews | Active since Oct 2015

06 Oct 2015, 10:49

PATHETIC SERVICE

Netstar has been debiting my account for a few months now, Every call centre agent i speak to cannot help me. They always take down my details to investigate and get back to me but no one ever does, they also refuse to put me through to management and make up all sorts of excuses!!!! According to the one agent i spoke to the Contract belongs to some person that i do not know. i have explained this and still no success. I will never do business with Netstar. While i am typing this i am on hold for 15 minutes!!! Whoever responds to this needs to understand that i want this resolved today and i want ALL my money back today. <br> REF No: ***

0
Replies (1)
Netstar
Netstar's reply06 Oct 2015, 11:52
Official
Hello Kyleg015,

Thank you for the post

As per our discussion , we are going to investigate your concerns and we will then supply you with feedback

We sincerely apologise for the bad experience

Kind Regards
Clinton