rA
rudi A

1 reviews | Active since Apr 2013

31 Mar 2017, 11:48

Pathetic service

<p>I called Netstar today spoke to ********** I kindly asked him to arrange an appointment today for a fitment on our new company vehicle because it is leaving to JHB. I even begged him for an appointment today but said it was not possible this week. I understood and accepted this. I then called JHB customer care number because this tracker was of utmost importance today. I was helped by a friendly Megan Wesley and she within 5 min arranged an appointment to have tracker installed same day in CPT when she is sitting in JHB. So please tell me what is Mp**** doing at work on a Friday if customer service is not his first priority?</p>

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Replies (1)
Netstar
Netstar's reply31 Mar 2017, 12:29
Official

Good day Rudi

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise