UN
Urnela N
1 reviews | Active since Aug 2022
29 Jan 2024, 11:25
Pathetic service
I have been trying to get hold of Netstar to install my device, they gave a ref no on the 28 Dec with a promise a Technician will contact me to arrange a fitment till to date they don’t answer call you hold for 1 to 2 hour but I must say they very good at debit my account monthly with no fail.
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Replies (2)
Netstar's replyOfficial
29 Jan 2024, 11:40Good day Urnela,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note that we will be sure to get our Technical Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note that we will be sure to get our Technical Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
Netstar's reply29 Jan 2024, 11:40
Official
Good day Urnela,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note that we will be sure to get our Technical Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note that we will be sure to get our Technical Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
Netstar's replyOfficial
29 Jan 2024, 15:03Good day Urnela,
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
Netstar's reply29 Jan 2024, 15:03
Official
Good day Urnela,
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar