LB
Louise B

1 reviews | Active since May 2012

02 Oct 2025, 19:31

Pathetic Poor service

Please be aware of this Company. Their app is more down than it works.They had a potential hacker and did not inform their clients about it. Moipone Mchunu is a ****. Sending email and when the premium went off it was with increa*****t . They are torally in breach of a contract I have. I will drive somewhere go back home and my car will show for 3 days I am somewhere else then I notify them and get a email of address I am not at for 3 days this is how accurate their tracking is. Think twice before using them. I sended a email yesterday but no customer service no respond my money is good

0
Replies (2)
Netstar
Netstar's reply03 Oct 2025, 07:01
Official
Good day Louise,

Thank you for highlighting this matter with us. We are sorry to hear that you feel this way about our service. Kindly note that this matter has been escalated for assistance.

Kind regards,
Netstar
Netstar
Netstar's reply06 Oct 2025, 17:09
Official
Good day Louise,

We are pleased to see that you were assisted with the matter you raised, and that an email was sent to you as requested. We apologize for any inconvenience caused.Should you require any further assistance, please feel free to reach out. We will be happy to assist you.
Kind regards,
Netstar