Pathetic Netstar

I`ve had Netstar fitted to a vehicle for more than twenty years, last week the vehicle was ******, the ****** cut the so called tracking device out of the vehicle int he erly hours of 20/02/22, do you think i got a phone call to tell me the vehicle was being tampered with, that`s right NO not a murmur. What made matters worse, when I phoned to see why they hadn`t reacted, they couldn`t even find details of my account, Shoot forward to 28/02/22, I`ve just sat on the phone for twenty minutes trying to cancel the contract (because I no longer have the vehicle). The first telesales person i get as a real problem with numbers over the phone (Zuma effect) she couldn`t track my account details at first eventually she decides to hand me to another telesales person, now this second one wants to hand me to a third telesales person, but she messes something up and the phone goes dead, phone in again after ten minutes of listening to the sale pitch and some ******* music i gave up, they got my recordings of where i manage to say cancel. all I`m going to do is keep reversing the debit order on my account, makes me wonder when that tracking unit stopped working & how much money I`ve wasted. By the way i was notified to the ******** activity in my work shop by CARTRACK they contacted me in the early hours of that morning to tell me the battery had been disconnected on another vehicle. That was good service