BN
Barvana N

1 reviews | Active since Jul 2020

26 May 2025, 11:41

Pathetic

I am extremely disappointed and frustrated with Netstar’s handling of my account. Despite my payments being made, they have not been properly allocated, and I continue to receive multiple calls daily demanding payment that is not due. This is unacceptable and reflects poorly on your customer service. Please resolve this matter urgently. You guys are pathetic.

0
Replies (2)
Netstar
Netstar's reply26 May 2025, 11:52
Official
Good day Barvana,

Thank you for highlighting this matter with us. Kindly note that we are looking into this and we will advise accordingly.

Kind regards,
Netstar
Netstar
Netstar's reply26 May 2025, 13:05
Official
 Good day Barvana,

We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.

Kind regards,
Netstar