1 reviews | Active since Jul 2013
Pathetic Customer Service
I Regret the day i picked up my phone and call Netstar and requested vehicle cover, Biggest mistake i could have ever put myself through. I activate my account with this so called tracking Co. in which they where so efficient in installing of the devices in my vehicles. I requested that a debit order be take from my account every month as agreed on the T/Cs and for months on end this was not don't till i was finally told that i owe R1200 in which i paid assuming the was human error resulting in the debit order not going off, i then called back and requested that they debit my account and provided bank details and was promised that all was in order and apologies for the inconvenience caused. To my surprise I've received an sms saying that i owe R488.37 and this is a final payment reminder!!!<br> <br> this is one of the poorest of the poorest Customer service Co. i have ever dealt with where passing the buck is all they do and im pretty certain I'm not the only one to have made such a complaint of this nature.<br> You guys actually disgust me and should consider taking your **** devices out of my cars. Tjeeer
As per telephonic conversation, I will forward your complaint to the credit controller dealing with your account. He will be in conatct with you.
Kind regards
Denise
As per telephonic conversation, I will forward your complaint to the credit controller dealing with your account. He will be in conatct with you.
Kind regards
Denise
