lF
lucinda F

1 reviews | Active since Jan 2012

06 Jun 2017, 15:36

PATHETIC

<p>So i log a call with Net Star to remove a tracking device from one vehicle and install it in another vehicle. This done in FEB, to datei have had no assistance or feedback. Yesterday i decided to follow up and was advised by Megan that she would get back to me, TODAY - still no call or feedback of any sort. I then called again to enquire and still no answers or assistance, so now you tell me? i have been paying for a device not in my possession for tracking a vehicle that is not even registered in my name. I then ask the question where to from here regarding the above and Veneshree informs me that she doesnt have an answer. So what now? Do i shut up and move on?</p>

0
Replies (2)
Netstar
Netstar's reply07 Jun 2017, 08:14
Official

Good day Lucinda

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply22 Jun 2017, 11:38
Official

Good day Lucinda

Thank you for taking my call. You have informed me the relevant department did make contact with you.

This query has been resolved.

Kind regards

Denise

Best regards,