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NK
Nazia K

1 reviews | Active since Oct 2016

28 Jan 2025, 12:53

Pathetic

Netstar doesn’t even deserve one star. From last year they can’t locate my car, do not reply to emergency requests and when I tried to update the system to the new early warning system no one arrives when the appointment has been booked. Please do not use Netstar. No one knows what’s going on when you call them. No one will even contact me after this review

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Replies (4)
Netstar
Netstar's reply28 Jan 2025, 13:12
Official
Good day ****a

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that this matter has been escalated for assistance.

Kind regards,
Netstar
NK
Nazia K's update28 Jan 2025, 13:29
Reviewer Update
Netstar should actually be refunding clients for services they have not actually been providing.
Netstar
Netstar's reply28 Jan 2025, 13:51
Official
Good day ****a 

We are looking into your query and will contact you to assist 

Regards 
Netstar 
Netstar
Netstar's reply28 Jan 2025, 15:51
Official
Good day ****a 

We are pleased to see that you were contacted and assisted. Should you need further assistance please reach out and we will be happy to assist.

Regards 
Netstar