Paid for Netstar sleuth 6 weeks ago and still have no device fitted or response from Netstar

<p>I called Altech Netstar on 24/04/2017 to purchase a Netstar Sleuth (outright). I spoke to Baleseng Mafora. She then sent me an email with bank details stating that I need to pay R699. I made the payment on the same day and sent her proof of payment. She rep**** confirming receipt and that she would get it processed. I then heard nothing from Altech Netstar.</p> <p> </p> <p>10/05/2017 - After no response from Netstar, I sent Baleseng an email but did not get a reply.</p> <p> </p> <p>17/05/2017 - I again mailed Baleseng and she rep**** saying proof of payment was sent to the billing department.</p> <p> </p> <p>26/05/2017 - I called Netstar and spoke to an agent who said he would escalate and gave me a reference number CAS ********** </p> <p> </p> <p>Today is 7/06/2017 and I still have no reponse from Netstar.</p> <p> </p> <p>I don't want any more excuses and I want my money back immediately please.</p>