TW
Timothy-Jared Williams

1 reviews | Active since Jun 2023

21 Jun 2023, 10:55

Overcharging my account up to R800!!

I have been battling with them since I signed a contract for my car tracker which was meant to be R200pm. To my surprise after the instalment, they took about 800 bucks from me - I luckily got that back. However, now they continue to overcharge my account even after I have downgraded to a package of R170 - The debit orders have been inconsistent. For three months I added the "on the go" product and then it was cancelled without my confirmation! On 01/04/23 they charged me R264 and On 01/05/2023 they charged my account with R300!! This month R235!! I am furious! *****ing money from me and I cannot get hold of an agent to cancel my account.

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Replies (1)
Netstar
Netstar's reply21 Jun 2023, 15:39
Official
Good day Timothy

We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible. We will attend to this issue.

Regards 
Netstar