Over December I noticed that the emergency button was not working

Item: Netstar
Rating: 1
Author: Talisa G

Over December I noticed that the emergency button was not working. I tried calling but no answer. I sent an email and still no one has responded or called in a week. If I had an emergency I would not have received any assistance and yet I have been paying every month for just over a year. What pathetic service

Helpful (0)

Replies (2)

Netstar's replyOfficial

03 Jan 2024, 09:02

Hi Talisa

We are sorry that you have had this type of experience. Please note that this is not the type of service we provide.
In the aim to provide a better service please note that a consultant will contact you to assist.

Kind regards,
Netstar

Netstar's reply03 Jan 2024, 09:02

Official

Netstar's replyOfficial

03 Jan 2024, 10:16

Hi Talisa

We are pleased to see that you have been contacted.
Should you need further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,
Netstar

Netstar's reply03 Jan 2024, 10:16

Official

Hi Talisa

We are pleased to see that you have been contacted.
Should you need further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,
Netstar