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Oscar R

1 reviews | Active since Jul 2019

13 Oct 2021, 15:18

Oscar Ramoshaba

I installed a unit in 2019. It started giving problems in September 2021. When you report a fault you get sent from pillar to post. They sent a technician on the 25th after two days the unit reported faults again. I phoned them again I was again sent from pillar to post. After a few days calling them I get a response. They confirmed an appointment for the 12th October at 14:00 but the technician only came at 17:15. After attending to the unit. It is still not in working condition the next day. Called them again and the said it will be escalated and haven't received any all from them. Really bad service.

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Replies (1)
Netstar
Netstar's reply13 Oct 2021, 16:05
Official
 Good Day Oscar, 

Thank you for bringing this to our attention.

We will contact you to assist. 

Kind Regards
Netstar