1 reviews | Active since Jul 2011
<p>I chased Altech Netstar for 2 months after selling my vehicle, to cancel my subscription. Eventually I was advised there was a settlement amount on the contract, which I paid in full. I received an SMS to tell me my account was in arrears. Eventually I managed to get hold of an agent who advised me to send my settlement communication & details to their consumer queries mailbox, which I immediately did. Today, again, I receive and SMS regarding my account in arrears, threating (with exclamation marks) to ruin my credit standing. I tried to call the listed number with no joy.</p> <p> </p> <p>I despise being threatened, especially when I've gone out of my way to comply with their processes and requirements. Altech Netstar is another faceless corporate that seems to enjoy destroying the man on the street for a paltry amount. I for one, will not stand for this!</p>
Good day Seshan
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Best regards,
Good day Seshan
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Best regards,
Good day Seshan
As per our telephonic conversation, you have informed me the credit controller did make contact with you.
Kind regards
Denise
Best regards,
Good day Seshan
As per our telephonic conversation, you have informed me the credit controller did make contact with you.
Kind regards
Denise
Best regards,
Denise, thanks for resolving this matter for me with your personal commitment. While it has swayed my view of your company, I still have reservations around your call centre & credit processes, as per my recommendations.
You are a star! Thank you!
Denise, thanks for resolving this matter for me with your personal commitment. While it has swayed my view of your company, I still have reservations around your call centre & credit processes, as per my recommendations.
You are a star! Thank you!
Good day Seshan
As per our telephonic conversation, this query has been resolved.
Kind regards
Denise
Best regards,
Good day Seshan
As per our telephonic conversation, this query has been resolved.
Kind regards
Denise
Best regards,
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