ES
Esme S

1 reviews | Active since Jul 2020

03 Aug 2020, 04:58

Not satisfied

With the lockdown I wanted to cancel everything that I can. I learned that I had a 2 year contract with Netstar and I can't cancel. They also insist I pay whether I have money or not. I cancelled the debit so my husband can pay this account in cash for me. I was also surprise to learn that if I want to pay in advance to cancel the contract I have to pay more. Last month the debit order still went off so I will see if it still going off this month and to think that I have never used there services but they so demanding for there money. Likely the contract are until October so I already told them not to extend my contract after October. With this lockdown you can see the true colours of business and people.

0
Replies (1)
Netstar
Netstar's reply05 Aug 2020, 09:23
Official
 Good Day  Esme,

Thank you for your correspondence with Netstar, 

Please email us all your details on the email address on our profile for urgent assistance. 

Best Regards, 

Netstar