1 reviews | Active since Oct 2016

27 Feb 2015, 15:30

NOT RESPONDING TO EMAILS & TELEPHONE CALLS

The sales person that dealt with me: Basil Sukraj. I have 3 vehicles fitted with tracking devices under one account. I completed a set of application forms for one of the vehicles to have its own account & a different bank account for the debit order. The completed application forms were delivered with the fitment technician to Basil Sukraj.<br> My request has not been honoured. I have emailed & tried to call basil Sukraj, he does not respond to my emails, neither does he respond to the several messages that I have left for him at the office.<br> I am extremely disappointed with such poor service.

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Replies (1)
Netstar
Netstar's reply27 Feb 2015, 15:46
Official
Hello shereenbejai,


I understand that Kimmy from our Altech Netstar Durban branch has been in touch with you regarding this query.

Our apologies for any inconvenience caused, however Kimmy is on top of things and will give you feedback in due course.

Warm Regards,
Rehana