Not recovered vehicle

Item: Netstar
Rating: 1
Author: Millicent C

I have been waiting for my contract since you have failed to recover my car I sent an email on the 13th of Nov and still no response. You have failed to recover my car, you are failing to even respond on time to customers needs!

I don’t expect any debit from you guys this month, debit for what when the assert is not here? You are dragging communication for you to deduct the amount and that is nonsense!

You are quick to go onto our bank accounts but fail to communicate effectively!

Helpful (0)

Replies (2)

Netstar's replyOfficial

16 Nov 2024, 08:21

Hi Millicent,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's reply16 Nov 2024, 08:21

Official

Hi Millicent,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's replyOfficial

18 Nov 2024, 14:35

Hi Millicent,

We are pleased to inform you that the relevant department has sent an email regarding your query.

If you require further assistance regarding this matter, please reply to the email.

Regards,
Netstar

Netstar's reply18 Nov 2024, 14:35

Official