MR
Margaret R
1 reviews | Active since Oct 2019
11 Oct 2019, 15:14
Not interested in new business.
Emailed Netstar on Tuesday morning to ask for paperwork to sign up as a customer. Received no response so I phoned them first thing Wednesday morning. Al agents were busy so they took my number and said they would call straight back. Emailed customer service on Wednesday afternoon as have no call back. Received an automated reply saying it will take UPTO 2 DAYS! for them to reply. Still no response on Friday. How do you have customers and exist as a company? You have lost a business customer to a competitor...
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Netstar's replyOfficial
16 Oct 2019, 10:04Good Day,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard
Netstar's reply16 Oct 2019, 10:04
Official
Good Day,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard