NK
Ngobe K
1 reviews | Active since May 2022
11 May 2022, 16:17
Not happy about Netstar service and their cancelation fee they want from me
I insured my car with Dotsure and they partnership with Netstar for tracking device.Netstar installed their device in my car. I was paying the installment to Dotsure. I canceled my insurance with Dotsure in January so now Netstar wants me to pay the cancelation fee of R3 143,72 and I didn't sign any contract with Netstar but with Dotsure. Since I canceled my insurance with Dotsure I didn't receive any tracking messages from Netstar and I'm not happy about their service.
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Replies (2)
Netstar's replyOfficial
11 May 2022, 16:22Good day Khensani,
Thank you for your message and we note your concerns.
We will be in contact with you.
Kind regards,
Netstar
Thank you for your message and we note your concerns.
We will be in contact with you.
Kind regards,
Netstar
Netstar's reply11 May 2022, 16:22
Official
Good day Khensani,
Thank you for your message and we note your concerns.
We will be in contact with you.
Kind regards,
Netstar
Thank you for your message and we note your concerns.
We will be in contact with you.
Kind regards,
Netstar
Netstar's replyOfficial
13 May 2022, 09:25Good day khensani,
Kindly be advised that we have attempted to contact you without luck, We have received contract recording from Dotsure confirming that your smart box was installed on a 36 months rental contract and you are liable for a settlement fee should you cancel before the contract comes to term.
We trust the above finds you well and in order.
Kind regards,
Netstar
Kindly be advised that we have attempted to contact you without luck, We have received contract recording from Dotsure confirming that your smart box was installed on a 36 months rental contract and you are liable for a settlement fee should you cancel before the contract comes to term.
We trust the above finds you well and in order.
Kind regards,
Netstar
Netstar's reply13 May 2022, 09:25
Official
Good day khensani,
Kindly be advised that we have attempted to contact you without luck, We have received contract recording from Dotsure confirming that your smart box was installed on a 36 months rental contract and you are liable for a settlement fee should you cancel before the contract comes to term.
We trust the above finds you well and in order.
Kind regards,
Netstar
Kindly be advised that we have attempted to contact you without luck, We have received contract recording from Dotsure confirming that your smart box was installed on a 36 months rental contract and you are liable for a settlement fee should you cancel before the contract comes to term.
We trust the above finds you well and in order.
Kind regards,
Netstar