AG
Ansie G
1 reviews | Active since Oct 2018
13 Sept 2024, 13:18
Not all package options discussed with pro's and con's and pricing
Had a Netstar device fitted on the 10th of September 2024, but was not given the different option packages. I wanted a similar package than what tracker offered, with the app indicating the vehicle's location. Apparently it is a feature that does not come with the package offered. If I knew it does not offer the feature I would have stuck with tracker. Very disappointed in the service. If I could I would terminate the contract and rather go with Tracker. I now have to pay for something I don't know because of misinformation or pay more than what I anticipated.
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
13 Sept 2024, 13:35Hi Ansie,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's reply13 Sept 2024, 13:35
Official
Hi Ansie,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's replyOfficial
13 Sept 2024, 16:41Hi Ansie,
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
Netstar's reply13 Sept 2024, 16:41
Official
Hi Ansie,
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
