SS
Shereen S
1 reviews | Active since Sept 2019
02 Sept 2025, 15:29
Nonsense
I'm appalled by the service this tracking company provides. The first year I had, it was lovely. To a point where I referred my grandmother to get the same package, from the beginning it was a disaster. They fitted the tracker after a month from the sale date. I had to cancel for them to act. 3 months later they have added something and my grandmother is old, didn't understand what was she agreeing on. When I call to cancel they refer me to another department (Netstar companion). They always, I mean always ("experiencing high call volumes, leave your details and will call you back") never calls. From the 18th of August 2025 till now. I regret the decision to get my relatives this company and myself
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
02 Sept 2025, 15:49Good day Shereen
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards
Netstar
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards
Netstar
Netstar's reply02 Sept 2025, 15:49
Official
Good day Shereen
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards
Netstar
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards
Netstar
Netstar's replyOfficial
03 Sept 2025, 11:54Good day Shereen
Please be advised that we are trying to contact you, to no avail. Please advise a suitable time to contact you and assist with your query.
Regards
Netstar
Please be advised that we are trying to contact you, to no avail. Please advise a suitable time to contact you and assist with your query.
Regards
Netstar
Netstar's reply03 Sept 2025, 11:54
Official
Good day Shereen
Please be advised that we are trying to contact you, to no avail. Please advise a suitable time to contact you and assist with your query.
Regards
Netstar
Please be advised that we are trying to contact you, to no avail. Please advise a suitable time to contact you and assist with your query.
Regards
Netstar
