Non Existent Customer Service!

I am posting here out of total desperation. We have a fleet with Netstar installed. The last installation was a complete nightmare which left our brand new vehicle with an engine fault because the technician cut wires that he should not have.

Not to mention the nightmare of trying get hold of ANYONE when you need to add a new vehicle. If you use the call back option after holding for an hour, you get an automated service that puts you back in the same queue for hours without speaking to anyone.

They do not answer phones, do not respond to emails sent to any of the addressees on their website and their pointless WhatsApp chat does not have functions to report these things.

Bitterly disappointed with their complete lack of customer service, and DEEPLY regret my decision to use them for tracking purposes. As soon as I am able I am going to cancel and move on.