CS
CHANTAL S
1 reviews | Active since Dec 2011
13 Dec 2025, 13:11
Non cancelation of debit order
On the 09tg of September a request to cancel debit order was sent to *** and *** to date (13 December) the debits are still going through. Netstar, please advise what the issue with canceling an 86 year old man's debit order is????
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Netstar's replyOfficial
14 Dec 2025, 11:05Good day Chantal,
Thank you for contacting us and bringing this matter to our attention.
Please note that your request has been escalated to our Internal Team for urgent assistance and feedback will be provided as soon as possible.
Kind Regards,
Netstar
Thank you for contacting us and bringing this matter to our attention.
Please note that your request has been escalated to our Internal Team for urgent assistance and feedback will be provided as soon as possible.
Kind Regards,
Netstar
Netstar's reply14 Dec 2025, 11:05
Official
Good day Chantal,
Thank you for contacting us and bringing this matter to our attention.
Please note that your request has been escalated to our Internal Team for urgent assistance and feedback will be provided as soon as possible.
Kind Regards,
Netstar
Thank you for contacting us and bringing this matter to our attention.
Please note that your request has been escalated to our Internal Team for urgent assistance and feedback will be provided as soon as possible.
Kind Regards,
Netstar