No to Netstar

I’ve had a terrible experience with Netstar and would not recommend their service to anyone. They consistently send false alerts about my vehicle, causing unnecessary panic. For example, I received many alerts about an issue with my car, only to find that nothing was wrong. When I disconnected my battery, it took them 15 minutes to notify me—completely unacceptable for a tracking service.

Even after they installed a new tracking device due to repeated false notifications, the problem persisted. I received a notification that my car was on the N3 at around 15:00 but only got the alert at 21:34—over six hours later! What’s the point of a tracking service if it can’t provide real-time updates?

When I decided to cancel my subscription, I gave the required one-month notice and paid for the service. However, as soon as I canceled, they disconnected the device without warning, leaving my car without a tracker. A Netstar staff member even assured me that the cancellation would only take effect at the end of the notice period, but they still cut off the service immediately.

Their lack of reliability and poor customer service make them a company I cannot trust. Avoid Netstar if you value accurate tracking and proper service!