No Support assistance from Netstar customer Care, after many calls logged

4 vehicles on Netstar, once units upgraded as per the new contract. We are unable to share the vehicles anymore.

Phoned several times in and received the same feedback "Escalating to IT". There has been no resolution till this day. First call logged 23 Jan 2025 - CAS-***-Y1S4R Second call logged 28 Jan 2025 - CAS-***-M7V8 Third call logged 5 February 2025 - CAS-***-X3Y2

With no help or assistance from Netstar, not sure what else can be done? Even now the latest balance I have been billed is R200 more than previous 2 months. The Whatsapp line as well as call centre are no help at all and just makes the customer experience worse