nS
ngoanamohube S

1 reviews | Active since Mar 2015

20 Sept 2016, 08:58

No stars at Netstar

<p>I was unfortunately in a car accident last yer November which eneded in a wright of, I was under the impression that my contract would be void with altech as the car no longer in my possesion , gransted that was not the case and when they told me I had been handed over to their legal department I comp**** and paid off the amount in arearrs , I was than adviced to cancel the contract in writing of which i did , To my shock today I receive an Invoice stating that I owe them for 2 months ...who must pay for this fee ? as far as I am concerned I have paid whats owed , even more stressfull is my profile on Transunion being tarnished further . Im usually very passive person person but this I cant let go as its really unfair and goes against the consumer act .</p>

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Replies (4)
Netstar
Netstar's reply20 Sept 2016, 09:19
Official

Good day KG

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply20 Sept 2016, 10:37
Official

Good day KG

As per our telephonic conversation, you have informed me the credit controller did make cobatct with you.

This query has been resolved.

Kind regards

Denise

nS
ngoanamohube S's update20 Sept 2016, 13:41
Reviewer Update

thank you the issue was resolved promptly.

Netstar
Netstar's reply20 Sept 2016, 15:49
Official

Good day KG

As per our telephonic conversation, you have informed me the credit controller did make contact with you.

This query has been resolved.

Kind regards

Denise