No show for installation of Device by Netstar

After 2 scheduled appointments with Netstar I still do not have my tracking device installed.

Unfortunately my current insurance requires me to have a netstar tracker installed for my Comercial Cover.

Netstar contacted me and scheduled an appointment for Thursday the 30th November at 10.30am. They did not pitch. No call, no cancelation, no explanation. I contacted netstar to follow up and find an explanation (yet none). I reschedule the appointment for Friday the 1st December at 1.30pm. Again they did not pitch. No call, no cancelation and again no explanation. I called them again and no response. I then contacted my insurance to sort the matter out.

My insurance policy becomes void after 7 days (7th December 2023) should this device not be installed.

I'm tired of apologies from consults and the promise that this is not how the business operates. Reading the reviews on this site just confirms that Netstar is known for its terrible service when it comes to installing a device.

My debit order for my insurance has come off my account and this amount includes the services are Netstar. Yet the device is not even installed into my Vehicle.